Customer Support
Context Help
If you lose your way inside our hosting Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A context menu will show up. It contains elaborate info about all the actions that you can perform on that particular page. Each pop-up window opens on the very same page so that you can swiftly return to your work.
Video Tutorials
We have an extensive collection of educational video clips illustrating how to use our Control Panel. They're intended for those of you who would like to see how things are getting done instead of just reading articles. Thus, everyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step instructional video clips.
F.A.Q.
If you can't discover the solution you are looking for, take a glimpse at our extensive FAQ database, which covers questions asked by real customers and provides real solutions. We periodically "revamp" our Frequently Asked Questions database with new Q&A's in order to embrace all the new additions and innovations associated with our web hosting platform.
Ticketing System
If you still can't discover the solution you need in the Frequently Asked Questions database either, you can get in touch with our fantastic team of support engineers available 24-7-365 and eager to help you with any question. Each support ticket you submit will be answered within sixty minutes (the average trouble ticket response time being only twenty minutes), so you won't have to wait a long time to get your question answered.